At PMH Fintech, we stand behind the quality of our services and digital products. Our Money Back Guarantee Policy is designed to provide our clients with confidence and peace of mind, ensuring satisfaction with the solutions we deliver.
Eligibility for Refund
a. Services:
If, for any reason, you are dissatisfied with our services, you may be eligible for a refund.
Refund requests are subject to evaluation and approval on a case-by-case basis.
b. Digital Products:
For digital products purchased from our store, a refund may be considered under specific circumstances, such as technical issues or product defects.
Refund Process
a. Contact Support:
To initiate a refund, please contact our support team at [support@pmhfintech.com].
Clearly state the reasons for your dissatisfaction and provide relevant details, including order information.
b. Evaluation:
Refund requests will be evaluated by our team based on the circumstances presented.
Valid reasons for refunds may include service dissatisfaction, technical issues, or defects in digital products.
c. Approval:
Once a refund request is approved, the refund process will be initiated promptly.
Refunds will be processed using the original payment method whenever possible.
Eligibility Period
a. Services:
Refund requests for services must be submitted within 15 days of the completion of the service or project.
b. Digital Products:
Refund requests for digital products must be submitted within 7 days of the purchase date.
Exclusions
a. Change of Mind:
Refunds will not be issued for services or digital products due to a change of mind.
We encourage clients to thoroughly review service details and product specifications before making a purchase.
b. Unauthorized Use:
Refunds will not be provided if it is determined that a user has engaged in unauthorized use of our digital products or services.
Contact Information
For inquiries or to initiate a refund request, please contact our support team at support@pmhfintech.com.
Policy Updates
This Money Back Guarantee Policy is subject to periodic review and updates. Clients will be notified of any changes.
By engaging with PMH Fintech’s services or making a purchase from our digital products store, you acknowledge that you have read, understood, and agree to be bound by this Money Back Guarantee Policy.